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Access Tracking Information:
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- Locate the tracking number provided in your shipping confirmation email.
- Alternatively, visit our Order Tracking Page and enter your tracking number to view the current status.
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Understand Tracking Updates:
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- Tracking information may not be immediately visible after shipment. Depending on the shipping method selected, updates can take some time to appear.
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Local Post Office Tracking:
- Depending on the shipping method you chose, it's possible that the tracking information might not be visible immediately.
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- If your local post office has assigned a local tracking number for your parcel, use that new local tracking number to track the status of your shipment. Please check the photo below for how to identify your local tracking number.
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If your local post office has not assigned a local tracking number, you can use the same tracking number to track your package using your country's local post office website. Please check the photo below on how to identify where to track your package.
- If your local post office has assigned a local tracking number for your parcel, use that new local tracking number to track the status of your shipment. Please check the photo below for how to identify your local tracking number.
- For more information about our Shipping and Delivery, please click here.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.