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Shipping Timeframe:

Processing Time: Orders are typically processed and shipped within 1 to 5 business days from the order date.
Delivery Time:
- United States: 7 to 20 business days
- International: 10 to 25 business days

Order Status:

Within Processing Period (1-5 Business Days):
- If you haven't received a shipping confirmation email by the 5th business day, please check your Spam/Junk folders.
- If the email isn't there, contact us through our Contact Form for assistance.
Beyond Processing Period:
- If your order hasn't shipped by the 6th business day, our team is actively addressing the delay.
- Please allow an additional 3 business days for us to provide your tracking number.

Delivery Delays:

Within Estimated Delivery Time:
- Tracking information may not be immediately available due to:
  - First scan occurring upon arrival at a regional hub.
  - Delays in tracking database updates.
  - Some shipments, especially standard international ones, may not be trackable.
Beyond Estimated Delivery Time:
- If your order hasn't arrived within the specified timeframe, allow an additional 5 business days for delivery.
- If it still hasn't arrived after this period, please submit a ticket for further assistance.

Calculating Delivery Estimates:

Delivery Date: Calculated by adding transit time to the estimated shipping date.
Transit Time: Based on chosen shipping speed and calculated using business days (Monday to Friday).
Weekends and Holidays: Generally not included in transit time unless a weekend delivery option is selected during checkout.

Free Shipping:

Delivery Window: Orders with free shipping are expected to arrive within 7 to 25 business days.
Processing: Orders are processed and shipped in the most cost-effective manner to offer free shipping.

Expedited Shipping:

Availability: Expedited shipping is seldom offered to maintain affordable pricing.
Delivery Time (if available):
- United States: 7 to 15 business days
- International: 10 to 20 business days

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.