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If you have not received all the items you ordered, please follow these steps to resolve the issue:
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Check for Multiple Shipments:
- Some items may be shipped separately, each with its own tracking number. Review your Order Confirmation to see if this applies.
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Verify the Packing Slip:
- Compare the items listed on the packing slip with the contents of the package.
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Contact Us:
- If items are missing and were not shipped separately, please submit a ticket and attach a copy of the packing slip or any paperwork that came with the parcel.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.