Why am I charge unknowingly

If you notice a charge from "Hairvana" on your billing or bank statement, it typically indicates one of the following:

1. Recent Purchase:

   • You bought an item from Hairvana or its parent company.

2. Subscription Renewal:

   • An existing subscription with Hairvana has renewed.

3. Family Member Purchase:

   • A family member made a purchase from Hairvana or its parent company.

Steps to Identify the Charge:

1. Search Your Email:

   • Look for emails with phrases like "Thank you for your purchase" or "Order summary."

2. Match the Amount:

   • Compare the charge amount on your statement with receipts in your email.

3. Check the Sender's Domain:

   • Identify the sender's email domain (e.g., [e-mail]).

4. Visit the Website:

   • Go to the website associated with the email domain to see if it's familiar.

5. Contact the Merchant:

   • If you recognize the website, use their "Contact Us" or "Submit a Ticket" options for clarification.

Contact Hairvana Support:

If you're still unsure about the charge after these steps, please reach out to Hairvana Customer Service.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.